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Guides from the workbench
Practical, no-nonsense advice from the repairs we do every week.
MaintenanceA 10-minute monthly maintenance routine for your robot vacuum
Most robot vacuum breakdowns we see are caused by buildup that could have been prevented. Here's the routine we recommend to every customer.
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Batteries5 signs your robot vacuum battery needs replacing
Lithium-ion batteries wear out gradually. These are the signs we look for on the bench.
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Wi-FiWhy your smart devices keep going offline (and how mesh Wi-Fi helps)
Robots, cameras and smart plugs use small radios that are sensitive to weak signal. Here's what usually goes wrong.
Read guide →Got a robot that stopped cleaning?
Call us or send a request — we usually reply within one business day.